✦ Portfolio Presentation 2026

Creative
Operations
Specialist

A versatile virtual assistant who thrives where creative vision meets operational excellence — bringing structure, style, and strategy to every project.

Executive Assistance Marketing Coordination Email Marketing Ecommerce Ops AI Automation
50+
Brands Supported
3+
Yrs Experience
13
Specialties
Belle Casas
Status
Open to New Clients

The story behind the skillset

"I bring precision and creativity to every role — not just task execution, but strategic thinking."

Before entering the virtual world, Belle built a strong foundation across diverse roles — cashier and inventory associate, travel agent, and government administrative assistant. Each chapter deepened her instincts for people management, process coordination, and efficiency.

Her first VA role was in customer service, followed by a dynamic position as Marketing Manager for a company running 40+ restaurant franchises — sharpening her communication, creative execution, and campaign management skills.

Most recently, Belle served as Executive Assistant to a CEO through their entire startup-to-million-dollar journey — a chapter that refined her leadership-level thinking, discretion, and big-picture support style.

Dean's List Scholar BS Entrepreneurship ABM Strand Honor Student Colegio de San Juan de Letran

Roles that shaped a well-rounded VA

Hands-on experience supporting businesses across customer service, marketing, executive support, email marketing, ecommerce operations, and AI-powered automation.

🎧

Customer Service Representative

  • Assisted clients during check-in and check-out
  • Managed calls for bookings, rescheduling, and cancellations
  • Handled client concerns with empathy and efficiency
  • Processed secure payments and issued receipts
  • Resolved billing issues and documented discrepancies
  • Responded to client emails for support and follow-ups
📣

Marketing Manager

  • Led social campaigns for 40+ restaurant franchises
  • Designed branded graphics for digital marketing
  • Analyzed campaign data and optimized performance
  • Handled influencer outreach and collaborations
  • Managed Google Ads and Meta ad campaigns
  • Designed and executed email marketing campaigns
🗂

Executive Assistant

  • Managed CEO's calendar, meetings, and travel
  • Drafted emails, reports, and confidential documents
  • Liaised with internal teams and external partners
  • Designed decks and marketing materials
  • Supported CEO from startup to scaling phase
  • Delivered high-level support with outstanding feedback
💌

Email Marketing Specialist

  • Built and managed Klaviyo email flows and sequences
  • Designed branded email templates in Canva
  • Segmented audiences for targeted campaign delivery
  • Tracked open rates, clicks, and conversion metrics
  • Executed SMS marketing alongside email campaigns
  • Optimized subject lines and CTAs to increase ROI
🛍

Ecommerce Operations

  • Supported Shopify store setup and product management
  • Coordinated order fulfillment and inventory tracking
  • Managed product listings, descriptions, and imagery
  • Assisted with customer service for online orders
  • Maintained brand consistency across storefront pages
  • Coordinated with suppliers and logistics partners

AI Automation & Workflows

  • Designed AI-powered workflow systems using ChatGPT
  • Built process automations to eliminate repetitive tasks
  • Created prompt templates and content generation systems
  • Integrated tools to streamline operations across platforms
  • Saved teams 10+ hours weekly through smart automation
  • Documented SOPs for scalable, repeatable processes

Academic foundations that drive excellence

Colegio de San Juan de Letran
College · BS Entrepreneurship

Consistent Dean's List achiever pursuing a Bachelor of Science in Entrepreneurship. Built a strong foundation in business strategy, leadership, and innovation — all of which directly shape how I support executives and solve complex creative problems today.

🏅 Dean's List
Colegio de San Juan de Letran
Senior High School · ABM Strand

Completed Senior High School under the Accountancy, Business, and Management strand as an honor student. Developed early exposure to core business principles, finance, and operations — cultivating the structure-first, forward-thinking mindset I carry into every project.

🏅 Honor Student

Everything I bring to the table

A full spectrum of personal and technical abilities that make for a true all-in-one support partner.

Personal Skills
Organizational Skills Time Management Attention to Detail Professional Communication Adaptability Problem-Solving Creativity Initiative & Proactiveness
Technical Skills
Graphic Design Video Editing Email Marketing SMS Marketing Klaviyo Flows & Campaigns Shopify Store Management Ecommerce Operations AI Workflow Buildouts Prompt Engineering Project Management Calendar Management Inbox Management Travel Management Content Creation Data Entry

Proficient across the modern stack

From the Google Workspace to Meta Ads, Canva to Klaviyo — I work fluently across the tools that power modern businesses.

Google Suite
Google Search Gmail Google Meet Google Drive Google Calendar Google Photos Google Maps
Social Media
Facebook Instagram YouTube Twitter / X LinkedIn Pinterest Snapchat WhatsApp TikTok Telegram
Microsoft Office
Outlook Word Excel PowerPoint OneDrive OneNote SharePoint Teams Yammer Skype
Design & Project Management
Canva Notion Trello Asana ClickUp Slack Dropbox
E-Commerce & Operations
Shopify Klaviyo Dubsado Agoda Airbnb Klook Uberall
AI & Automation
ChatGPT Claude AI Make (Integromat) Zapier Notion AI

Work that's both functional and impactful

Sample placeholder images shown — original portfolio work available on request

What clients say

Kind words from the people I've worked with — highlighting the real-world impact of attentive support, sharp attention to detail, and reliable day-to-day execution.

"Btw great work Belle! So far this promotion is doing excellent :)"
Marketing Client
"Great work Belle. I am so happy to work with you. Keep it up — we are counting on you."
Executive Client · 4:51 AM
"You're better at this than that entire company!"
Franchise Client · 6:21 AM
"You're the best"
"Great work ethics"
"We are lucky to have you with us 🙏"
"You are awesome"

Ready to run
smoother?

Looking for reliable executive support and design skills in one person? Let's work together to make your day-to-day smoother, your brand stronger, and your time more valuable.